Mathnasium 810 Jericho Turnpike, New Hyde Park NY 11040 (516) 616-6284

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News from Mathnasium of New Hyde Park

FAQ - Mathnasium@Home

Mar 16, 2020


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Q&A collection for  parents and  guardians that  explains  details on Mathnasium@Home, the  online  platform for learning Math in the way that makes sense to students.

What is Mathnasium@Home?   Mathnasium @home is an Online Tutoring tool that gives us the power to provide real-time face-to-face Math instruction with students via an online collaboration platform. The Learning Experience is strikingly similar to how they would study normally, at our Center. Please visit or for more info.

What is the URL to launch Mathnasium@Home?   Please use: or use the following short  to login to our Mathnasium@Home Classroom. Please save this URL in your favorites for ALL future sessions.

What systems are supported for Mathnasium@home?   Any Laptop or desktop with Windows operating system or Mac with internet access can be used. Currently the application will not work on iPad or Smart Phones.  It may also not work on certain Chromebooks or Android Tablets for security reasons.

What browsers can be used for Mathnasium@home?  Currently, the application will work only with Google chrome or Firefox browsers. Internet explorer is not supported at the moment.

Do we need any other equipment?  Not at all mandatory, but we may recommend the following for an enhanced online learning experience for your child:

  • Headphone, Mic and Webcam - In order to reduce distraction, we recommend students using any basic or noise cancelling headphone with mic. Webcam, if not built in, is recommended. These will help them to interact with instructors in a holistic manner while working on math problems.
  • Digital Draw Board - Only for non touchscreen laptops/ desktops, we recommend using WACOM board (PTH-651, PTH-660) ( or Optical Pen Mouse ( for non-touch screen systems. Widely available in many stores like Staples, BestBuy, Amazon, others, these are USB based gadgets, that can help students to write on the screen like with pen on paper.​

Do students work same curriculum in Mathnasium@Home as we do at our center?  Yes, students will work on same prescriptive(PKs), Work books and focus-on's from the comfort of home. They will work with instructors in real time in the same way they work at our center.

How will students get help with Homework and Test Preparations?   If you’re student needs homework assistance, please ensure they have emailed a picture or PDF copy of it prior to their session so the Instructor can have it loaded into the program. The email address is:

How will student get the instructor's attention when needed while working online via Mathnasium@Home?   While instructors will constantly be checking each student similar to how they do in center, if students need attention, there are multiple ways to seek that. They can use the wave (hand icon) inside the application (on the top right side). This will alert the instructors. Also, students could chat with instructor when they have questions which instructors can reply. Also, they are connected via headphones to explain things in detail.

Are students expected to complete entire workbook in same session in Mathnasium@Home?    No, similar to how the students work on pages in their own pace, they will continue to work online. They will have the ability to continue in subsequent sessions from exactly where they left off.

Can students use Mathnasium@home along with learning at our center?   We recommend Mathnasium@home for any family where students will be away and not be able to come to center for 2 to 3 weeks because of travel or other circumstances. This facility will enable them to continue the learning process and not lose touch. Since we have the learning plan in one system, switching between online and offline mode for shorter duration is not recommended and will be time-consuming to setup. We recommend not more than 2 switches within a school year and not jumping back-and-forth within a shorter interval of time.

Do students need separate email address to access Mathnasium@Home?   No, Parents can use their Gmail account login ID for their child/children to access Mathnasium@home. If they do not have Gmail, parents can create a Mathnasium @Home login ID with their own non Gmail email address.

How do we schedule Mathnasium@Home?  To schedule your sessions, we have developed an online scheduling tool.  Here's the link to the scheduling page for @Home sessions:

How do we set up our Mathnasium@home account so that we can be up and running when online sessions begin on Monday, March 23rd?

Click here to download the instructions for Mathnasium@home set up