Mathnasium @ Home Frequently Asked Questions (FAQ)

Mar 23, 2020 | Location Northern Silver Spring

 

 

 

 

 

Q&A collection for  parents and  guardians that  explains  details on [email protected], the  online  platform for learning Math in the way that makes sense to students.

What is [email protected]?
Mathnasium @home is an Online Tutoring tool that gives us the power to provide real-time face-to-face Math instruction with students via an online collaboration platform. The Learning Experience is strikingly similar to how they would study normally, at our Center.

Please visit https://www.mathnasium.com/northernsilverspring/news for more information.

What is the URL to launch [email protected] for Northern Silver Spring?
Please see https://mathnasium.craniumcafe.com/northernsilverspringathomemathnasiumcom/classroom

to login to our [email protected] Classroom. Please save this URL in your favorites for ALL future sessions.

What systems are supported for [email protected]?
Any Laptop or desktop with Windows operating system or Mac with internet access can be used. Currently the application will not work on iPad, Smart Phones or Android tablets for now. It may also not work on certain Chromebooks for security reasons.

What browsers can be used for [email protected]?
Currently, the application will work only with Google chrome or Firefox browsers. Internet explorer and Safari are not supported at the moment.

Do we need any other equipment?
Not at all mandatory, but we may recommend the following for an enhanced online learning experience for your child

  • Headphone, Mic and Webcam - In order to reduce distraction, we recommend students using any basic or noise cancelling headphone with mic. Webcam, if not built in, is recommended. These will help them to interact with instructors in a holistic manner while working on math problems
  • Digital Draw Board - Only for non touchscreen laptops/ desktops, we recommend using WACOM board (PTH-651, PTH-660) (https://www.youtube.com/watch?v=H-ZYte_UOVM) or Optical Pen Mouse (https://www.youtube.com/watch?v=NbXH5FgYD84) for non-touch screen systems. Widely available in many stores like Staples, BestBuy, Amazon, others, these are USB based gadgets, that can help students to write on the screen like with pen on paper. (These are optional and most find that they can get by with the mouse or a touchpad just fine.)


Do students work same curriculum in [email protected] as we do at our center?
Yes, students will work on same prescriptive(PKs), Work books and focus-on's from the comfort of home. They will work with instructors in real time in the same way they work at our center.

How will students get help with Homework and Test Preparations?
We will provide a shared folder where parents/ students can upload either scanned copy or picture of their school material and we will get that on the online screen where the student will work with the instructors online, similar to how they would work at our center. Alternatively, please reach out to us.

How will student get instructors attention when needed while working online via [email protected]?
While instructors will constantly be checking each student similar to how they do in center, if students need attention, there are multiple ways to seek that. They can use the wave(hand icon) inside the application(on the top right side). This will alert the instructors. Also, students could chat with instructor when they have questions which instructors can reply. Also, they are connected via head phones to explain things in detail.

Are students expected to complete entire workbook in same session in [email protected]?
No, similar to how the students work on pages in their own pace, they will continue to work online. They will have the ability to continue in subsequent sessions from exactly where they left off.

Can students use [email protected] along with learning at our center?
We recommend [email protected] for any family where students will be away and not be able to come to center for 2 to 3 weeks because of travel or other circumstances. This facility will enable them to continue the learning process and not lose touch. Since we have the learning plan in one system, switching between online and offline mode for shorter duration is not recommended and will be time-consuming to setup. We recommend not more than 2 switches within a school year and not jumping back-and-forth within a shorter interval of time.

Do students need separate email address to access [email protected]?
No, Parents can use their Gmail account login ID for their child/children to access [email protected] If they do not have Gmail, parents can create a Mathnasium @Home login ID with their own non Gmail email address.

Can parents use same email address for siblings?
Yes, when siblings are not attending class simultaneously, the login can be the same. Student should exit session and logout using the menu below their Name showing Online Status.

How do we schedule [email protected]?
Our online scheduler will be avaialbe on our  Schedule tab of the website.  Please reach out to us if you have trouble finding a time to suit your schedule.

Should we be slightly more patient, as this tool is rolled out and everyone gets acclimatized with this new tool?
Absolutely, YES!  And I am completely sure you will:) Please be aware that this system had an accelerated rollout and is brand new for all of us, and will be a learning experience for you, your children, our instructors and staff. The accelerated roll-out also means that we MAY have some small bumps along the road! I am very confident, with your active support, we will get this to be a productive tool that will serve a great purpose during this school break and beyond.

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