Mathnasium Singapore ("we," "us," or "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy describes how we collect, use, disclose, and protect your personal data in compliance with Singapore’s Personal Data Protection Act (PDPA). By using our website ("Site") and our services, you agree to the terms outlined in this Privacy Policy.
1. COLLECTION OF PERSONAL DATA
We collect personal data that you provide to us voluntarily or that is generated through your use of our Site and services. This may include:
- Contact Information: Name, email address, phone number, and mailing address.
- Child’s Information: If you are enrolling a child, we may collect their name, age, school level, and relevant academic details (with the consent of the parent or guardian).
- Account and Registration Information: When you sign up for a Mathnasium program or request a consultation, we collect information necessary for enrollment.
- Website Usage Information: IP address, browser type, device information, and Site navigation data collected through cookies and analytics tools.
- Payment Details: When making payments, billing information is collected securely via third-party payment processors.
2. COLLECTION OF PERSONAL DATA
We collect personal data that you provide to us voluntarily or that is generated through your use of our Site and services. This may include:
- Contact Information: Name, email address, phone number, and mailing address.
- Child’s Information: If you are enrolling a child, we may collect their name, age, school level, and relevant academic details (with the consent of the parent or guardian).
- Account and Registration Information: When you sign up for a Mathnasium program or request a consultation, we collect information necessary for enrollment.
- Website Usage Information: IP address, browser type, device information, and Site navigation data collected through cookies and analytics tools.
- Payment Details: When making payments, billing information is collected securely via third-party payment processors.
3. DISCLOSURE OF PERSONAL DATA
We do not sell or rent your personal data. However, we may disclose your data under the following circumstances:
- To Service Providers: Third-party vendors who assist in website hosting, payment processing, email communications, and analytics.
- To Mathnasium Affiliates: We may share your data within the Mathnasium network to improve our services.
- For Legal Compliance: If required by law, such as responding to government requests or legal proceedings.
- For Business Transactions: In the case of a merger, acquisition, or restructuring, your data may be transferred as part of the transaction.
All third parties handling your data are contractually obligated to protect your privacy.
4. COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar technologies to enhance your experience on our Site. These include:
- Essential Cookies: Necessary for website functionality.
- Analytics Cookies: Help us understand how users interact with our Site.
- Marketing Cookies: Used for promotional campaigns (only with consent).
You can manage cookie settings via your browser. Disabling certain cookies may impact Site functionality.
5. DATA SECURITY
We implement appropriate security measures to protect your personal data from unauthorized access, use, or disclosure. These include:
- Secure data storage and encryption.
- Restricted access to personal data by authorized personnel only.
- Regular monitoring and security updates to prevent breaches.
Despite these measures, no online transmission is completely secure. If you suspect unauthorized access to your data, please contact us immediately.
6. DATA RETENTION
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, data will be securely deleted or anonymized.
7. YOUR RIGHTS UNDER PDPA
Under Singapore’s PDPA, you have the right to:
- Access Your Data: Request a copy of your personal data we hold.
- Correct Your Data: Request corrections to any inaccurate or incomplete data.
- Withdraw Consent: Opt out of marketing communications or specific uses of your data.
- Request Data Deletion: Ask us to remove your personal data, subject to legal obligations.
To exercise any of these rights, please contact us using the details provided below.
8. THIRD-PARTY LINKS
Our Site may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies before providing personal data.
9. UPDATES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated Effective Date. We encourage you to review this policy periodically.
10. CONTACT US
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: [email protected] Phone: +65 9125 4824
