Getting Setup for @Home

Getting Started

Scheduling Your @Home Sessions                  Classroom Tools                       Troubleshooting             

Connecting to the Classroom                           Best Practices

Scheduling Your @Home Sessions

To schedule your session(s), follow the link and the steps below:

https://booking.appointy.com/en-US/mathnasiumfl/bookings/calendar?cat=315872

1. Go to the Appointy Scheduling portal

2. Select the date you wish your student to attend

4. Select the start time for your session. 

5. Sign in using Facebook, Google or enter guardian information.        

6. Enter Student information and book single or reccuring sessions.

If you need more help booking a session, watch this video.

Connecting to ConexED for a Student Session

1. Click the button below to access your Mathnasium@Home Classroom. The link can also be found on our @Home Quick Reference Page and 'Schedule' Page. Don't forget to bookmark the page! 

2. To login, select the Guest Registration option.

3. Log in using the email/username provided to you from us.

4. Once you have signed in, you will enter the main room of the classroom. An instructor will move you to your student’s breakout room as soon as possible. When you first enter the lobby, be sure to have your student read any information on the main screen and “raise their hand” using the appropriate button.

5. Once your student has been moved to their breakout room, they will be able to share their camera and/or microphone using the button at the top left of the screen.

6. The instructor assigned to your student’s room will check them in and help them get started on the day’s work. 

 If you have technical difficulties during your login or visit, please TEXT (941) 621-618.

 An Introduction to the Classroom Tools

Best Practices

Internet Browser

• You must use either Google Chrome, Safari or Firefox to access the online classroom. 
• Google Chrome is preferred.

Internet Connection

• If your computer can be plugged directly into your home’s modem, that will provide the most reliable experience. However, a room with a solid wi-fi connection generally will be sufficient. 
• Do not try to connect from a coffee shop or other public wi-fi.
• A good rule of thumb is to check if you can stream videos (Youtube, Disney+, Netflix, etc.) without lag. If you can stream without any issue, you should be able to run @Home!

Devices

• ConexED is designed to work best on a laptop or desktop computer.
• You may use iPads, but we recommend using a stylus pen.
• Some laptops with restrictions do not allow our platform. If you are logging on with a school-provided laptop, it may not be able to load the classroom.

Your Student’s Set Up

• If possible, students should use headphones with a microphone. This will limit “echoing” and ensure the instructor can properly hear the student and vice-versa. 
• Students should be in a quiet area free from background distractions and noise. 
• If headphones with a microphone are not available, earbuds or other headphones make an adequate substitute.

Homework Help

• If your student needs homework assistance, please ensure their homework has been emailed to [email protected] at least 12 hours before your scheduled session. 
• If your student receives online homework, the ConexED classroom is equipped with a screen-share feature to easily share the webpage with their instructor.
• Please contact the center if you have any questions about the homework process.

Scheduling in Advance

• @Home sessions must be scheduled at least one hour prior.
• Sessions are based on a “first come, first served” availability.

Running Late

• If a student is late logging in, their session end time cannot be changed or extended.
• Please start the login process a few minutes early to allow time for computer updates or unexpected errors.

Backseat Teaching

• Please do not provide additional instruction or give students answers during their session. This may cause confusion for a student and impact their understanding of the material.

Where to Direct Questions

• Just like in the center, the instructor working with your student will be working with others as well. To ensure the highest level of instruction for all Mathletes, please contact the center directly with any questions about their material or progress.

Troubleshooting

Refresh

Refreshing the browser resolves many platform problems.

Check the Internet speed

• Go to speedcheck.org
• Recommended measurements: 
  • Minimum Upload 20 mbps
  • Minimum Download 10 mbps
  • Latency less than 40 ms
  • Stability rating greater than 80% for both Upload and Download

Use Screen Share & Take Screen Captures

• This will allow you to share what you are seeing with the instructor and they can better guide you toward a solution.
• Take screen captures of the entire screen to send to the Center Director.

Verify Permission Settings & Browser Extensions

• Check to make sure the browser is allowing audio/video connections.
• Check to see what browser extensions are enabled - you may need to turn off some browser extensions such as Ad Block Plus.
• Check for any browser updates that may be pending.
• Check Parental Control Software and Virus Protection allow the website.
• Try another email account - Google family accounts of school accounts may block the site. 

Restart the device and verify all updates are installed

• Check for Operating System updates in your computer settings.
• Check for Browser updates in your browser settings.
• Restart the computer. 

Try alternate browsers, devices, and hardware

• Download and install an alternate browser - Google, Firefox, and Edge are supported browsers.
• Try another set of headphones.
• Try another computer. 

Tech Support

If you’re encountering problems during your visit, please refresh the page. If this doesn’t work, TEXT (941) 621-6183.