Mathnasium@home Frequently Asked Questions (FAQ)

Mar 21, 2020 | West Des Moines

 

Q&A collection for  parents and  guardians that  explains  details on Mathnasium@Home, the  online  platform for learning Math in the way that makes sense to students.

 

 

 

 

 

 

What is Mathnasium@Home?
Mathnasium @home is an Online Tutoring tool that gives us the power to provide real-time face-to-face Math instruction with students via an online collaboration platform. The Learning Experience is strikingly similar to how they would study normally, at our Center.

Please visit https://www.mathnasium.com/at-home/westdesmoines for more information.

What is the URL to launch Mathnasium@Home for the West Des Moines Center?
Please use https://mathnasium.craniumcafe.com/westdesmoinesathome/classroom to login to our Center's Mathnasium@Home Classroom. Please save this URL in your favorites for ALL future sessions.

What systems are supported for Mathnasium@home?
Any Laptop or desktop with Windows operating system or Mac with internet access can be used. Currently the application will not work on iPad, Smart Phones or Android tablets for now. It will also work on most Chromebooks and Microsoft Surface devices. [I tested via wifi only with my daughter on her Chromebook and it worked fine.]


What browsers can be used for Mathnasium@home?
Currently, the application will work only with Google chrome or Firefox browsers. Internet explorer is not supported at the moment.

Do we need any other equipment?
Not at all mandatory, but we may recommend the following for an enhanced online learning experience for your child


Do students work same curriculum in Mathnasium@Home as we do at our center?
Yes, students will work on same prescriptives (PKs) and Work books  from the comfort of home. They will work with instructors in real time in the same way they work at our center.

How will students get help with Homework and Test Preparations?
We will provide a shared folder where parents/ students can upload either scanned copy or picture of their school material and we will get that on the online screen where the student will work with the instructors online, similar to how they would work at our center. Alternatively, please reach out to us.

How will student get instructors attention when needed while working online via Mathnasium@Home?
While instructors will constantly be checking each student similar to how they do in center, if students need attention, there are multiple ways to seek that. They can use the "Ask For Help" button inside the application(on the top left side). This will alert the instructors. Also, students could chat with instructor when they have questions which instructors can reply. Also, they are connected via head phones to explain things in detail.

Are students expected to complete entire workbook in same session in Mathnasium@Home?
No, similar to how the students work on pages in their own pace, they will continue to work online. They will have the ability to continue in subsequent sessions from exactly where they left off.

Can students use Mathnasium@home along with learning at our center?
We recommend Mathnasium@home for any family where students will be away and not be able to come to center for 2 to 3 weeks because of travel or other circumstances. This facility will enable them to continue the learning process and not lose touch. Since we have the learning plan in one system, switching between online and offline mode for shorter duration is not recommended and will be time-consuming to setup. We recommend not more than 2 switches within a school year and not jumping back-and-forth within a shorter interval of time.

Do students need separate email address to access Mathnasium@Home?
No, Parents can use their Gmail account login ID for their child/children to access Mathnasium@home. If they do not have Gmail, parents can create a Mathnasium @Home login ID with their own non Gmail email address. If more than one student is logging in at the same time form the same home they will need seperate accounts (email accounts) to login from. 

Can parents use same email address for siblings?
Yes, when siblings are not attending class simultaneously, the login can be the same. Student should exit session and logout using the menu below their Name showing Online Status.

How do we schedule Mathnasium@Home?
We will be rolling out a self-scheduling calendar. A link to the calendar will be sent to you via email to schedule your student's sessions. Please reach out to us for any additional queries on this.

Should we be slightly more patient, as this tool is rolled out and everyone gets acclimatized with this new tool?
Absolutely, YES! :) :) And I am completely sure you will:) Please be aware that this system had an accelerated rollout and is brand new for all of us, and will be a learning experience for you, your children, our instructors and staff. The accelerated roll-out also means that we MAY have some small bumps along the road! I am very confident, with your active support, we will get this to be a productive tool that will serve a great purpose during this school break and beyond

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